Clearbox is committed to maintaining the privacy of our customers and other users of our site. We comply with data protection laws that are applicable in respect of data processing within the UK. Where we have agreed to provide services to customers, that customer will determine the purposes and the manner in which personal data is processed (the Data Controller). In all other cases, Clearbox will be the Data Controller.
This privacy notice sets out how we collect, use and protect your personal information and your rights in relation to your information.
What type of data do we collect?
In order to provide details of the services that may be of interest to you, it is necessary for us to collect and process personal data about you. Categories of personal data that we collect includes:
- personal details (for example, your name)
- your contact details (for example, your work address, phone number and e-mail address)
- electronic information (for example, your IP address)
How will we use your data?
Your personal data will be stored, processed, used and disclosed by us in the following ways:
- To respond to your queries
- To provide you with information about our services
- To better understand your servicing and marketing preferences
- To improve our business and service we provide
We do not collect or compile personal information for distribution or sale to third parties for consumer marketing purposes or host mailings on behalf of third parties.
How is my data safeguarded?
The security of your data is important to us. Access to the data is only provided to our staff and other third parties who need access for the purposes described above.
We have in place security measures to protect the security of your personal information and keep it confidential. We review these measures regularly to make sure they remain appropriate. We cannot guarantee the security of any third-party application you may use to transmit your data (for example, internet browsers).
We may transfer and process your data outside of the UK. Where your personal information is to be transferred outside the UK, we will take reasonable steps to ensure that there are appropriate safeguards to protect your information.
We will keep your personal information for at least as long as we have a relationship with you. When deciding how long to keep your personal information after our relationship with you has ended, we take into account our legal, regulatory and professional obligations.
On what grounds will we process your personal data?
We must have a legal reason to process your personal information. The information will be processed to meet our legitimate interests to provide you with information about our services.
Links to other sites
Our site may, from time to time, contain links to other websites, mainly those of our partners and clients, but also those of other third parties. Please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
You have rights regarding your personal information, including the right in certain circumstances to access, correct or delete your personal information or to restrict or object to our use of it. We may need extra information from you to deal with any request. If you would like to discuss or exercise these rights, please write to us at: Clearbox Ltd, Centenary House, 10 Winchester Road, Basingstoke RG21 8UQ enclosing your postal details or email [email protected].
In the event that you have cause for complaint, please contact us and we will follow up to resolve this. If you have a data privacy related complaint, you also have the option to direct your complaint to the Information Commissioner’s Office (ICO).
81 Fountain Street
Data Protection Officer
Telephone: 01767 355788
This policy is under regular review. This policy was last amended on 1 May 2018.